Work System Theory

Work System Theory

Work system theory (WST) is the set of ideas that forms the basis of the work system method (WSM) for analyzing and designing systems. The main components of WST include the definition of work system, the work system framework, and the work system life cycle model. (summarized in Work System Basics) Extensions of WST that are mentioned on this page include work system principles, work system design spaces, a theory of workarounds, and a metamodel that bridges part of the gap between sociotechnical and technical views of systems in organizations.

Work System Theory: Overview of Core Concepts, Extensions, and Challenges for the FutureJournal of the Association for Information Systems, 2013

 

Theory of Workarounds, unpublished working paper, 2013

 

Using Work System Theory to Achieve Greater Business Value from ERP by Exploring Alternative Design SpacesProceedings of the Enterprise Systems and Business Process Capability Workshop, Helsinki, Finland – June 2011

 

Design Spaces for Sociotechnical SystemsECIS 2010 Proceedings

 

Work systems as the Core of the Design Space for Organisational Design and Engineering, International Journal of Organisational Design and Engineering, 2010.

 

Project Collaboration, not just User ParticipationAMCIS 2009 Proceedings

 

 

 

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